Privacy & Policy

Privacy Policy

Last updated: [11-07-2025]

At Lumina Luxe, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit www.luminaluxe.com, we collect certain information about your device and your interaction with our site:

Personal Information

When you make a purchase or attempt to do so, we collect:

  • Name

  • Billing & shipping address

  • Payment details (e.g., credit card information)

  • Email address

  • Phone number

Device Information

Automatically collected information includes:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • How you interact with our website (pages viewed, search terms, etc.)

We use technologies like cookies, log files, and web beacons to gather this information.

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and payments

  • Communicate with you about your order or account

  • Provide customer support

  • Screen for fraud or suspicious activity

  • Send promotional emails (only if you opt-in)

  • Improve and optimize our website and marketing efforts

3. Sharing Your Information

We share your Personal Information with third parties to help us operate our business, such as:

  • Shopify – Our e-commerce platform

  • Payment processors – To handle secure transactions

  • Shipping providers – To deliver your order

  • Analytics providers – Like Google Analytics, to help understand site usage

We do not sell, rent, or trade your information to third parties.

4. Your Rights

Depending on your location, you may have certain rights under data protection laws:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent

To exercise these rights, please contact us at support@luminaluxe.com.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete this data.

6. Cookies

We use cookies to improve your browsing experience and gather analytics. You can disable cookies through your browser settings, but this may affect site functionality.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Lumina Luxe
Email: support@luminaluxe.com
[Your business address, if applicable]